Privacy Policy

INAPOD Pty Ltd (ABN 61 103 274 639)
Last updated: 1 January 2026

1. Introduction

INAPOD Pty Ltd (“INAPOD”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, disclose and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website: www.inapod.com.auor engaging with us, you consent to the practices described in this Policy.

2. What Personal Information We Collect

We may collect personal information including:

Full name
Business name
Phone number
Email address
Delivery and billing address
Company details (ABN where applicable)
Payment information (processed securely via third-party providers)
Enquiry details and correspondence
Website usage data (IP address, browser type, cookies, analytics data)

We only collect personal information that is reasonably necessary for our business functions.

3. How We Collect Personal Information

We collect personal information when you:

Submit an enquiry via our website
Request a quote
Place an order
Subscribe to our mailing list
Register for trade or wholesale access
Contact us via phone or email
Interact with our advertising or marketing campaigns
Visit our website (via cookies and analytics tools)

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries
Provide quotations and product information
Process orders and payments
Arrange delivery and installation
Provide after-sales service and warranty support
Send marketing communications (where consent has been given)
Improve our website, products and services
Comply with legal obligations

We do not sell personal information to third parties.

5. Disclosure of Personal Information

We may disclose personal information to:

Delivery and logistics providers
Installation contractors
Payment processors
IT and website service providers
Professional advisers (accountants, lawyers)
Government authorities where required by law

Some service providers may store data overseas (for example, cloud hosting providers or email marketing platforms). Where this occurs, we take reasonable steps to ensure your information is protected.

6. Cookies and Website Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to:

Understand website traffic
Improve user experience
Measure advertising effectiveness

You may disable cookies through your browser settings; however, this may limit some website functionality.

7. Marketing Communications

If you subscribe to our mailing list or provide consent, we may send you marketing communications about our products and services.

You may unsubscribe at any time by:

Clicking the “unsubscribe” link in emails
Contacting us directly

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

This includes:

Secure website hosting
Encrypted payment processing
Restricted internal access to sensitive information

However, no method of transmission over the internet is completely secure.

9. Access and Correction

You may request access to personal information we hold about you and request correction if it is inaccurate, out-of-date, incomplete or misleading.

To make a request, please contact us using the details below.

10. Retention of Information

We retain personal information only as long as necessary to fulfil business and legal obligations.

When information is no longer required, we take reasonable steps to destroy or de-identify it.

11. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us in writing.

We will respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Contact Us

INAPOD Pty Ltd
Email: justinb@inapod.design
Phone: +61 418 827 398
Website: www.inapod.com.au